| Content Werx allows
authoring of content either through the browser or through
Microsoft Word.
The intelligent Wizard Builder allows building of Wizards,
trouble-shooter or just guides for customer self-help.
This alleviates the support staff from answering repetitive
questions.
A wide range of statistics on the usage of the content
are built-in, to allow authors to check if their content
is access frequently.
A Digital Asset Management Tool allows you to tag Metadata
to your videos, sound clips, graphics and other type
of digital assets. Users may search a wide range of
digital assets based on key words.
A choice of workflows allows the user to customize
the approval of content so that different types of content
will be routed based on their sensitivity and importance. |